Refund policy

Please read this policy carefully before placing an order.

1. Returns & Exchanges

  • Currently, we do not offer returns or exchanges.

  • All sales are final. We recommend checking product details carefully or contacting us for queries before ordering.

2. Cancellations

  • Orders can be cancelled only before they are shipped.

  • Once an order has been dispatched, it cannot be cancelled.

3. Refunds

  • If an order is cancelled before shipping, the refund will be processed to the original payment method.

  • Refunds (if applicable) are usually processed within 5–7 business days.

4. Damaged or Incorrect Products

  • If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with clear images or videos.

  • We will review the issue and take appropriate action.

  • if you received damaged product you can send it back to us on address 1736 alipur delhi 110036 . And the amount will be credited in your shopify wallet 

5. Non-Refundable Cases

  • Delays caused by courier partners

  • Incorrect address provided by the customer

  • Minor colour or design variations